2024 Pitches are

 £22.00 per night.

No extra charges.

PRIVACY POLICY

Privacy Policy



The General Data Protection Regulation Compliance 2018


This policy sets out how Venn Farm Certificated Location uses and protects the information you provide when using our services and accessing this website.


We intend to ensure any data you provide is kept secure, managed respectfully and only used for the purposes for which it has been provided.


This policy will be updated periodically in line with current legislation.


What information will we collect about you?


When you contact us via our website, text, WhatsApp, telephone or email we will collect your:


Name

Email Address

Postal Address

Telephone Numbers

Caravan and Motorhome Club Membership Number

Dates you wish to stay at Venn Farm CL

Details of other members of your party, including dogs.

Any further information you choose to supply regarding the purpose of your enquiry.


How will we use the information we collect about you?


We will store this information in order to make contact with you to discuss your requirements and keep your details on file for use with any subsequent stays at this CL.


Your information is stored on a Microsoft Excel database on computers at Venn Farm. These are linked together and backed up by a secure Internet based cloud facility called Dropbox.


You do not have to consent to the collection of this information; however, if you choose not to provide it, you may not be able to stay at Venn Farm.


Under the General Data Protection Regulations which are effective from May 2018 you have the following rights:


The right to be informed

(which is why we have produced this policy)


The right of access: if you wish to see your file then please make a request in writing to Andrew Hillsdon, the Data Processor at


Venn Farm,

Virginstow,

Beaworthy,

Devon

EX21 5EA.


We will provide you with the information within 30 days of your request.


The right to rectification: this is your right to request changes to any information we hold that is factually inaccurate. If you believe any of the information is incorrect then please let us know as soon as possible and we will make the relevant changes.


The right to erasure: given the nature of the caravan site administration we will hold your details for a period of 7 years, after this your information will be securely destroyed.


Will we share this information with anyone else?


The right to restrict processing: We will only use the information for the purposes that we have stated above. We will not pass your information to any third party for the purposes of marketing.


We uphold the common law principles of confidentiality where the duty to keep confidence is assured against the concept of ‘greater good’. If in our opinion as accommodation providers, if there is good reason to believe not to disclose would cause danger or serious harm to self, the owners of Venn Farm or others then appropriate agencies may be contacted. Only information required to ensure safety of relevant parties would be disclosed.

Information may have to be disclosed without consent for the prevention, detection or prosecution of a crime.


The right to data portability: this right is more relevant to IT companies and as your details will not be shared this is not relevant.


Web Site Cookie Policy


Cookies are small files which are placed on your computer's hard drive so that it can analyse web traffic to our website. Through this we can see which of our website's pages are being viewed. Most web browsers automatically accept cookies but you can modify your settings to decline them if you prefer. If you choose to do this you may find that you cannot make full use of our website.




Website Visitor Tracking Information


When you visit this website, a third party service called Google Analytics collects standard internet log information and details of visitor behaviour patterns. We do this to identify things such as the number of visitors to our site and which pages are looked at. This information is only processed in a way which does not reveal your identity. We do not allow Google to make any attempt to find out the identities of those visiting our website.